Refund policy

TERMS OF SERVICE

Please understand by clicking the box at checkout you agree to the terms and services of our order method. 
All products will have 400 pieces pre-made which ship next day. If you are unable to purchase the product before orders for the specific product exceed the pre-made limit of 400 then you will be subject to wait 2-4 weeks for your product to be made. 

If you have any questions, concerns, or feedback about these Terms of Service, please contact us at [shop.oyss@gmail.com]

REFUND POLICY

1. Refund Eligibility:
We strive to provide customer satisfaction with our products and services. If you are not satisfied with your purchase, you MAY be eligible for a refund under certain circumstances as outlined below.

2. Goods:
Any products purchased from our website MAY be eligible for a refund if they meet the following conditions:
- The product must be returned in its original, unused condition and packaging.
- The return must be initiated within [30] days of purchase.
- Proof of purchase, such as a receipt or order confirmation, must be provided.

3. Refund Process:
To initiate a refund, please follow these steps:
- Contact our customer support within the specified timeframe mentioned above with your refund request.
- Provide any necessary details, such as order number, product details, or service specifics.
- Our team will assess your request and notify you of the refund decision.
- If approved, the refund will be processed within [7] days using the original payment method.

4. Contact Us:
If you have any questions or concerns regarding our refund policy, please contact us at [shop.oyss@gmail.com.] and we will be happy to assist you.